DevOps Engineer

Main purpose

Responsible for the provisioning, operation, monitoring, and support of on-premises and cloud infrastructure.

Scope of the Job

Responsible for corporate server infrastructure. Working on multiple projects and located in main office.

Main Tasks & Responsibilities

• Plan, deploy, operate, and maintain all aspects of on-premises and cloud infrastructure provisioning and maintenance
• Provide support to internal and external clients
• Create and maintain operational documentation for infrastructure
• Identify and resolve issues with infrastructure and documentation
• Perform tasks with regards to systems hardening, security, firewalls, permissions, access control, etc.
• Prioritize issues and address the top faults proactively under minimum supervision
• Configure and maintain the monitoring and reporting platforms
• Close issues/problems within defined parameters
• Interface with Vendor Support to resolve issues when identified as a vendor platform issue.
• Assist vendor in implementing required integration as per requests and guidelines.
• Assist Developers in integrating systems developed with existing Microsoft platforms as per engineering and management requests and guidelines

Problem Solving & Decision Making

• Infrastructure configuration and maintenance
• Networking
• Security
• Monitoring
• Issue resolution

Key Competencies

• In depth knowledge of server hardware and software
• In depth knowledge of cloud services
• In depth knowledge of multitier application architecture
• In depth knowledge and understanding of enterprise infrastructure
• In depth knowledge and experience with programming and shell scripting
• Working knowledge and understanding of networking
• Behavior
  • Well-developed interpersonal skills – able to interact effectively with customers and vendors
  • Logical/methodical approach to product solutions and delivery of services and support
  • Helpful, positive attitude.
  • Identifies and voices issues that may harm the business

Experience, Education & Qualifications

• Required
  • Red Hat Certified System Administrator
  • AWS Certified Solutions SysOps Administrator – Associate
  • Configuration Management (one of Ansible, Puppet, or Chef)
  • Containers (Docker)
  • Virtualization (one of KVM, VMware)
• Good to have
  • Cisco Certified Network Associate
  • Microsoft Azure
  • Google Cloud Platform
  • Certified Kubernetes Administrator

Working conditions

• Physical demands
  • Standard working hours
  • Spending long working hours sitting and using office equipment such as computers, which can cause muscle strain.
  • Remote troubleshooting for issues with public facing application services
  • Work nights for tight deadline or production functionality issue resolution
  • Required to be on-call out of office hours
  • Travel for meetings with clients and partners
• Environmental conditions
  • Working in normal office environment
• Sensory demands
  • Spending long working hours in intense concentration
• Mental demands
  • There are several deadlines associated with this position, which may cause significant stress.
  • Dealing with a variety of people on numerous issues