Career Detail

MAIN PURPOSE

• To join Infonas Service Provider Network and NOC Team.

MAIN TASKS & RESPONSIBILITIES

• Day-to-day network performance monitoring
• Network troubleshooting and fault analysis
• Handle L2 and L3 escalations
• Ensure stable and reliable ISP network services (e.g. access products, service networks and core network)
• Participate in a 24x7 call-out rota.
• Service provisioning and deliveries.

KEY COMPETENCIES

• Routing Protocols including BGP, OSPF.
• Switching Protocols including VXLAN, Multicasting.
• Cisco XR IOS.
• Cisco’s Nexus 9000 and Application Centric infrastructure (ACI) based networks.
• SDWAN.
• IP Security technologies including Firewall, cryptography, IPS/IDS, VAPT, Threat prevention and Identity Services.
• VPN technologies, including IPsec VPNs, site-to-site VPNs, Layer 3 and Layer 2 MPLS VPNs, VPLS, and multicast VPNs.
• Cisco CUCM Cisco Unified Communications Manager
• Optical technology components and optical features including OTN and DWDM.
• Basic programming competency, RESTful API (XML & JSON) and Python is a plus
• Data Center virtualization technology areas such as SDN and NFV within virtualized environments such as VMware and OpenStack.
• CCNP Collaboration or CCNP/CCIE SP, R&S, or Datacenter Lab. CCNP certification achieved is a mandatory requirement

EXPERIENCE, EDUCATION & QUALIFICATIONS

• Bachelor’s degree/ Master’s degree in Computer engineering/ Computer science

Working conditions

• Physical demands
  • Working in shifts may be required.
  • Spending long working hours sitting and using office equipment such as computers, which can cause muscle strain.
  • Remote troubleshooting for issues with public facing application services
  • Work nights for tight deadline or production functionality issue resolution
  • Required to be on-call out of office hours
• Environmental conditions
  • Working in normal office environment
• Sensory demands
  • Spending long working hours in intense concentration
• Mental demands
  • Ability to handle customers complaints.
  • Dealing with a variety of people on numerous issues