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Contact Center Solutions 

Leverage your ability to integrate all your customers’ touchpoints and deliver amazing experiences.

Get a free consultation

Contact Center Solutions 

Leverage your ability to integrate all your customers’ touchpoints and deliver amazing experiences.

Get a free consultation

Infonas Contact Center Solutions enable you to deliver an omnichannel customer experience through a powerful, all-in-one solution. We provide an innovative on-premise or cloud-based contact center with a platform that integrates global inbound voice and services to enable customer contact. Seamlessly enable customer interactions across any channel, including calls, chat, email, bots, or even SMS.

Take full control of contact flows, queues, and skills while automating recurring tasks and gaining insight from customer journeys.

Infonas provides a simple setup, support, and an affordable multi-channel contact center that can help simplify and improve customer interactions.

The Infonas Contact Center is a leader in delivery, deployment, and support. Infonas is uniquely positioned to help customers make informed and successful decisions about their Contact Center.

While some solutions only provide a few channels, Infonas delivers a truly seamless omnichannel experience through every single agent interface- for calling, messaging, e-mail, SMS and social media interactions without the need to purchase additional services from 3rd party resellers at an extra cost.

To improve your customer journey, procure a Contact Center provider that delivers not just the touchpoints and data, but also comprehensive reporting and analytics, enabling efficient decision-making, right out-of-the box. With Infonas solutions you don't deal with raw data or integration layers, instead you have tools to identify issues, overcome challenges and improve your customer experience.

With Infonas Contact Center, you have the option for on-premise platforms, or Cloud Based solutions. Additionally, you can opt for a consumption or as a service model where you prioritize affordability” without cutting corners on features, functionality and reliability.

Features

FLEXIBLE

Mobile agents can work from anywhere

EFFICIENT

Real-time reporting: keep track of your desired performance metrics & KPIs

SECURE

Call recording that ensures regulation for privacy and security

COST EFFECTIVE

Unique Pricing Structures to easily determine monthly expenditures

COLLABORATIVE

Calling & IVR Features to boost a collaborative conversation

How can we help?

Sales

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Call: +973 16 500 100

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Support

Chat with our 24/7 support team

Call: +973 16 500 100

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Partnership

Become a partner

Call: +973 16 500 100

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